BEST IN CLASS SERVICE DELIVERY
- All of our partners are technically & professionally capable with an excellent attitude and work ethic. They work to best in class Service Level Agreements (SLA’s) and are remunerated around the achievement of specific key performance indicators (KPI’s). We reward fairly, transparently & on time in an industry where very often the client-mindset is about punitive pricing.
The SLA’s will ensure that our business relationship understands in advance the Value, Control, Compliance, Visibility & Traceability, of the jobs & tasks we undertake and deliver on behalf of our clients.